Quality Diabetes Care


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Terms of Use

Reserved Rights

This site may only be used by persons of legal majority where they reside and can form legally binding contracts. Persons may not use this site if they reside in jurisdictions where access to and use of the site may be illegal or prohibited.
Access to and use of this site is for personal and non commercial use only, provided that any information or data is not copied, modified, reproduced, republished or linked without the express prior written consent of GlucoRx.


Links to other sites and manufacturers are provided for reference purposes only and are not meant to imply endorsement of their content.

Computer Viruses

Every effort is made to ensure this site is computer virus free. However, you should take all reasonable and appropriate precautions to scan for viruses and malware.

Returns Policy

We offer full refunds for goods faulty when delivered. In such instances GlucoRx must be advised within three days in writing prior to return stating:

  • your name
  • the damage
  • your full contact details

A returns authorisation number will be issued and no return goods will be accepted without this reference. All returns must be in their original packaging. Refunds will be issued when goods are received and checked.

Accuracy of Contents, Mistakes and Omissions

We have taken great care to make sure the information provided on this website is the most accurate and useful to the best of our ability. However we cannot take any responsibility for any genuine mistakes or omissions and any unintended damages of any sort.

Shipping and Handling

Delivery to UK mainland will be by Royal Mail, larger parcels will be by Business Post or similar courier. A signature will be required for all deliveries. Redelivery of orders may incur additional charges.


Payment may be made by valid Visa or Mastercard. All transactions are processed in Pounds Sterling. By using your credit or debit card to purchase goods you warrant that:

  • you are the legal owner of the card and the details of which you have provided on the order are correct and valid
  • you are in the possession of your card at the time of ordering and you have not misplaced the card, nor has the card been stolen or cancelled
  • you have sufficient funds on the card quoted in order to complete the purchase
  • the order you are placing is a bona-fide order which you have every intention of completing

Email Review

After a period of 5 days we will contact you requesting that you leave a review of the product/s that you purchased. You can opt out of these emails after receiving the initial review request.

Privacy Policy

We appreciate that we are dealing with sensitive and very private information, and the security of this information is of the utmost importance to us. We are committed to safeguarding such information and personal details are kept secure and confidential and are never disclosed to third parties without your permission.

We abide by the NHS Pharmacy Contract Regulations and your privacy and confidentiality can be assured.

We do not keep any details of credit or debit card on our servers as all such transactions are dealt with directly through the banking system.